The Upkeep Shoppe - Ottawa Spa- Manicure, Pedicure, Waxing, Facials.

Proud recipients of TOP CHOICE AWARDS 2013-2015, Three Best Rated Award 2017 & Day Spa of The Year- Ontario- Canada 2017

Hours

Mon 10am-8pm  • Tues Closed  • Wed - Fri 10am-8pm
Sat 9am-6pm  •  Sun 10am-5pm

CAREERS

OUR STORY:

With service quality and overall guest experience being our number one priority, The Upkeep Shoppe has become an award winning spa, located in the heart of Little Italy Ottawa.  Since opening in June 2012, the shop has recently expanded, doubling in size. The shop now consists of a mani/pedi lounge, eyebrow bar, luxurious treatment rooms and offers a wide selection of retail.

AVAILABLE POSITIONS:

RECEPTIONIST ( FULL TIME/PART TIME)

Duties and Responsibilities:

  •  Answer phones, provide detailed descriptions of spa treatments, packages, services, and hours of operation to guests in person and over the phone
  • Actively promote treatments, services, and retail, as well as events and promotions- Handle guests' questions and concerns professionally and courteously
  • Maintain a safe, clean, and well-organized environment through cleaning work stations and common areas.

ESTHETICIAN ( FULL TIME/PART TIME)

Duties and Responsibilities:

  • Perform Manicure, Pedicure, Facial, Waxing and Massage services.
  • Maintain a clean, hygienic and neat work environment at all times, ensuring all equipment is in safe working order
  • Prepare tools and service stations as required for service
  • Be on time for appointments
  • Maintain a positive attitude
  • Work well in a team
  • Able to converse with clients professionally
  • Comfortable recommending products and selling retail
  • Other duties as assigned

LEAD ESTHETICIAN ( FULL TIME)

Duties and Responsibilities:

  • Train and coach your team on following protocols, as well as maintaining overall service quality.
  • Lead by example, share tips and tricks with your team as they mature in their rolls.
  • Required to perform the full range of services as indicated on our menu/price list.
  • Promote and recommend services and products to guests, and to participate in promotional activities and events in house. Product recommendation is an integral part of the job.
  • Lead team members to help maintain the business standards in all aspects of services, health, hygiene and safety.
  • Responsible for submitting weekly product/supply orders to management.
  • Responsible in maintaining a smooth running shift. Working with front desk to coordinate appointment changes if needed, leading your team in opening/closing duties dealing with product or service related questions.

Please send resumes to careers@upkeepshoppe.com

The Upkeep Shoppe • 358 Preston Street, Ottawa, ON K1S 4M6 • 613-695-9100 • info@upkeepshoppe.com

Please note, all guests must be age 13 and over. We will not be able to accommodate strollers, baby carriers or any children in the spa under 13.